Account Credit refers to a prepaid balance that is deposited into your client account—this can be applied to invoices either automatically or manually.
Important: Any funds added to your account are non-refundable.
Sources of Account Credit
- Add Funds: Manually deposit money into your account by placing an order to add a specific amount to your credit balance.
- Overpayment: If our system detects a payment made toward an invoice that has already been paid, the excess amount is automatically converted into account credit.
- Affiliate Withdrawal: If you're part of the affiliate program, you can choose to withdraw your earnings directly into your client account as credit.
How to Add Funds to Your Account
- Log into your torchbyte client account.
- From the top menu, navigate to Billing → Add Funds.
- On the Add Funds page, enter the amount you want to deposit under Amount to Add and choose your preferred payment method.
- Click Add Funds to place the order and proceed to checkout.
- Complete checkout by paying the invoice. Once payment is confirmed, the amount will be added to your account balance.